Key Activities

  • UAT results
  • Training materials
  • Issue resolution log

Deliverables

  • Discovery notes
  • Initial scope
  • Stakeholder map

Client Involvement

Participate in testing sessions and nominate key users for training.

About This Stage

Users validate the system against real scenarios before go-live. Issues are resolved here, not after launch.

Success Criteria: Users can perform core workflows accurately and independently.